FAQ
Where is ACBR Located?
ACBR Headquarters is in sunny San Diego, California. Each and every ACBR Robotics kit is designed and assembled with care at our facility in San Diego.
ACBR donates most of its profits?
It's true! To date, ACBR has a close to 1:1 ratio on sales to donations. Our goal is to set aside as much of our proceeds as possible to put toward donating robotics kits to schools, and students in need all around the world. If you know of a school that is looking to start a first time robotics program, and may need some help, let us know!
How old does my son or daughter need to be to build one of the ACBR Robotics Kits?
We developed our ACBR Robotics kits in middle and high school classrooms, but we've seen kiddos as young as five have a blast building our robotics kits! With younger engineers, we'd recommend an adult assist in the process. Luckily, all of our kits come with excellent guides, video curriculum, and tutorials to help you have a blast building robots with your son and daughter!
What is your return policy?
We are so sure that you're going to love your robotics kit, that we offer a very flexible, hassle-free return policy. If you are dissatisfied with your kit for any reason, send it right back to us, and we'd be happy to exchange for a replacement or offer a full refund.
When will I receive my order?
Customer service is one of our strongest suits here at ACBR, it's foundational to who we are. That's why we start assembling your kit as soon as we get your order. Once your kit is assembled, it is shipped right away! Most of our orders are shipped within the same day you place your order. For kits that do not include batteries, two-day shipping is standard. For items that include batteries, due to lithium battery shipping restrictions, they must travel ground, but items shipped ground will never exceed 5-7 days. For estimates on international shipping, send us a message for a personal estimate!
Does ACBR Ship Internationally?
We sure do! We're committed to helping makers and engineers all around the world. To ship any of our products internationally, simply select your destination country on the check out page. For any additional questions regarding international shipping, feel free to reach out!
Does ACBR offer an educational discount, or offer classroom sets?
Absolutely! In many cases, we're able to offer a significant educational discount. ACBR was founded by a robotics teacher, and education is at the core of what we do here at ACBR. Each and every robotics kit we offer has been developed and tested in the classroom and engineered for maximum fun. We also have the ability to share our custom classroom curriculum. For inquiries concerning classroom sets, educational discounts, or our classroom curriculum, drop us a line!